FAQ | Venture Snowboards
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FAQ
GENERAL QUESTIONS
 

How can I get my hands on a Venture Snowboard?

There are three ways to get a Venture board. First and foremost, we'd like you to support your independent snowboard specialty shop so check our Dealers page to see if you have a local retailer. If you don't have a shop in your area you can order through one of our online retailers, or through the Venture Webstore. Lastly, if you visit our factory showroom you may purchase a board directly from us.


 

Do you have used snowboards or factory seconds for sale?

We do sell used demo boards in our factory showroom. Come pay us a visit to see what's available.


 

Where can I demo or rent a Venture Snowboard?

We generally offer a series of free demo days throughout the winter season - see our Demo page for details. You can also check our Dealers page to see if a dealer near you has demo boards available for rent. Sorry, but we do not currently offer demos or rentals out of the Venture factory.


 

Do you have a catalog?

We stopped producing paper catalogs to reduce our use of paper and therefore our environmental impact. Our website is the best source for information on Venture and our board lineup.


 

Where are your boards made?

Core to the topsheet, we proudly produce our boards from scratch right here in Silverton, Colorado USA.


 

Can I visit the Venture factory?

The Venture Factory Showroom is open to the public. If you find yourself in Silverton, come on by to meet the Venture crew and check out the latest and greatest in boards and softgoods. We are located at 5 Mears Avenue, just north of town off of County Road 2. You can typically find someone here Monday - Friday during normal business hours, but it's a good idea to call ahead to double check. Please note that our showroom is on the second floor of the building. For your safety, the general public is not allowed on the factory floor.


 

I'd like to work for Venture. Are you hiring?

You can check out our Jobs page to see what positions are currently open. We are always looking for fun-loving hard-working people to join our team, so even if there are no openings you are welcome to submit your resume to us at PO Box 547, Silverton, CO 81433 or info@venturesnowboards.com.


 

Will you sponsor me?

Sorry. As a small, grassroots company we do not have a team of sponsored riders.


 

Can I get a sticker?

Sure thing. You can either purchase stickers through the Venture webstore, or send a self-addressed, stamped envelope to:
Venture Snowboards, Attn: Stickers, PO Box 547, Silverton, CO 81433.


 

Do you make snowboards for women?

We don't make "women's-specific" boards for good reason: there's no such thing. Sex is of no consequence when choosing a snowboard. The factors that matter are height, weight, boot size, and riding style. We offer the same high performance boards in 24 cm waists and shorter sizes to accommodate women and smaller riders.


 

Do you make boards for people with big feet?

We make some of the widest boards on the market. Our 27 cm waist generally works for men's shoe sizes 12 - 14. See our sizing chart for more information.


 

Do you make custom snowboards?

We have our hands full building our standard board lineup so unfortunately we are not able to offer custom boards at this time.


 

Do you make skis?

We have been tinkering with ski designs lately and we will soon have a limited quantity available for direct purchase through our webstore.

 


CONSTRUCTION & TECH QUESTIONS

 

Which board model is right for me?

You should choose a model based on your riding style and terrain preferences. The Zephyr is our flagship board, and is great for riders who want only one board that can handle a full range of conditions from hardpack to pow. The Storm can still handle its own in varied snow conditions and terrain, but offers more floatation for those really deep days. The Helix is a big mountain twin. It's a bit stiffer than your typical twin, but still handles flips, spins and landings like a champ and is a great choice for those who like to huck their meat or ride switch. Designed in collaboration with snowboarding legend Johan Olofsson, the Odin is a big mountain charger, designed for the steepest and deepest terrain and ideal for riders who like to pull out all the stops. We offer all four of these models as solid boards or as splitboards for those interested in venturing out into the backcountry.


 

What size board should I get?

Check out our Spec Sheet for recommendations on board length/width based on weight and shoe size. You'll notice that these recommended ranges are pretty broad, and that's because a lot it comes down to factors like personal preference, experience level, riding style, and preferred terrain. If you are new to the sport, like a softer flex pattern, want greater turning maneuverability, or typically ride mellower terrain, you should probably choose a length on the shorter end of the spectrum. If you are an aggressive rider, like a stiffer board, will be carrying a lot of weight on your back, or typically ride steeper or wide open terrain, you should look at the longer end of the spectrum.


 

What is rocker and how is it used in your boards?

See our Rocker page for more information.


 

How should rocker affect my choice of board length?

Some folks say you can go shorter with rocker and still have as much float as you want. They're right. Others say you can ride a longer board since rocker gives a board greater maneuverability. They're right too. It's really all a matter of personal preference. In general, we recommend that you stay pretty true to size with our rockered boards, rather than sizing up or down dramatically.


 

What makes your snowboards "Green"?

Though we are by no means environmental angels, building a more environmentally friendly snowboard was part of the reason Venture was started back in 1999. Some of the key things we do include using only sustainably grown and harvested wood for our cores from day one, powering our factory with wind since 2004, and using topsheet material made from the oil of castor beans rather than petroleum. You can read more about our commitment to conservation here.


 

Do I need to wax my board before riding it? What else should I do before taking it out for the first time?

We give our boards a buff wax here at the factory, but you should give your board a good hot wax before getting it out on the snow. You may also want to de-tune your edges on the tip and tail to prevent them from catching unintentionally. This is especially important in the case of splitboards, since it helps minimize topsheet damage when skinning.


 

Do you recommend a particular brand of wax?

Check out Purl Wax. It's a small, rider-owned, Colorado company, and they make high performance, environmentally friendly waxes.


 

Do you have a recommendation for bindings?

We don't recommend one particular binding for use with our boards but when choosing bindings for a solid board we do recommend plastic baseplates rather than metal since metal can interfere with the flex of the board. You should also steer clear of bindings that have sharp corners as these may dig into the topsheet as the board flexes and cause topsheet failure which is not covered by warranty. For splitboard bindings, we are big fans of Spark R&D.


 

What is your warranty policy? What should I do if I think my board is defective?

All Venture snowboards are guaranteed against defects in materials and workmanship for two years from the date of purchase. This warranty applies to the original owner, and does not extend to boards that have been repaired or modified, or cover regular wear and tear, misuse or abuse. Venture Snowboards reserves the right to refuse any warranty claim. Repair or replacement will be made at the sole discretion on Venture Snowboards, and a nominal fee may be charged for repair. If you think your board is defective stop riding it immediately and contact us for instructions.

 


SPLITBOARD QUESTIONS

 

What is a splitboard and how does it work?

A splitboard is a snowboard designed for backcountry riding. The board essentially comes apart into two "skis" for the uphill part of the journey, and is then reassembled into a snowboard for the ride down. This is a much more efficient way to access the backcountry than snowshoes. For a short clip on how a splitboard works, click here.


 

What hardware is included with my splitboard?

Our splitboards come "naked" which means they only have the hooks/clips on the tip and tail. No other hardware is included.


 

What other items do I need in order to have a functional splitboard?

If you will be using a standard pair of strap-in bindings you will need to purchase the Voile Universal Splitboard Interface and a pair of splitboard skins. If you will be using a pair of splitboard specific bindings you will still need the skins, and what Voile is calling the "Universal Splitboard Hardware For Lightrail." All of these splitboard accessories are available on the Venture webstore.


 

Do you have a recommendation for splitboard bindings?

We are huge fans of Spark R&D splitboard bindings but you might also check out Voile's Lightrail binding or the Karakoram system.


 

Do you have a recommendation for splitboard skins?

Voile and G3 both make good splitboard specific skins. The main difference is the G3 skins have a tail clip which helps your skin adhere to the tail of your "skis" better. You can purchase skins via the Venture webstore.


 

Can I use the Karakoram clips on your splitboards?

Yes, the Karakoram clips work with any factory built splitboard that uses the Voile hole pattern..


 

What else do I need to go riding in the backcountry?

Safety is extremely important when you are riding in the backcountry and the most important thing you can take with you is knowledge. Please take an avalanche class before venturing out of bounds. To find avalanche education classes in your area, check out avalanche.org. At a minimum you should always carry a beacon/transceiver, shovel, and probe and know how to use this rescue gear. You will probably also want a backpack that can carry a snowboard and a pair of collapsible poles.